I bought a product, can I request a refund?
We do not issue refunds once the order is accomplished and the product is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.
We do not issue a refund under the following circumstances:
- You made a mistake and downloaded a wrong file
- You can’t install downloaded theme or plugin
- A theme or a plugin somehow does not work or not compatible with your Hosting and WordPress
- A theme or a plugin requires license or purchase code
- You got your website broken during a theme or a plugin was being installed